Return Policy

At Lumière Creation, customer satisfaction is at the heart of our mission. We strive to provide not only exceptional high-end products, but also an unparalleled service experience. We understand that there may be instances when a product may not meet your expectations, and we are here to ensure your peace of mind in those situations.

If for any reason, you are not entirely satisfied with your purchase, we are more than happy to accommodate returns, making your shopping experience with us as smooth and effortless as possible.

We do however kindly ask for a 30% repackaging charge to cover the costs associated with the careful repackaging of our handcrafted products, ensuring they are kept in the pristine condition in which they were originally crafted.

To initiate a return, please contact our customer service team who will guide you through the process. It's our pleasure to assist you and make your experience with Lumière Creation as seamless and enjoyable as possible.

Remember, we are here for you. Thank you for choosing Lumière Creation.