Shipping & Delivery

 

FEES
At Lumière Creation, we are proud to offer free international shipping to all locations within the US, Canada, and most other countries. However, please be aware that customs fees may apply upon delivery in some areas, as these charges are determined and applied by the local customs authorities in your country. We will always confirm any estimated extra fees with you before production or shipping begins.

LEAD TIME
Some of our pieces are handmade to order, especially most furniture items.

Furniture is typically shipped via ocean freight, with a lead time of 1–3 months, depending on the piece and your location. Table decors are usually shipped by air and arrive within 1–3 weeks.

We cooperate with trusted carriers to provide the fastest shipping and safest service within our capabilities. If you’re working with a tight timeline, please contact our team for alternative options such as production priority or expedited shipping.

DELIVERY DAY – WHAT TO EXPECT
Most of our furniture comes in one-piece and requires no assembly.  Please make sure your item fits through all access points—doorways, hallways, elevators, etc.—before placing your order. While we don’t currently offer unpacking or setup services, we’ll do everything we can to help you prepare for a smooth delivery. We suggest having the necessary tools and extra hands for large furniture on the day of delivery.

STAY IN THE KNOW
Throughout the process, you will be regularly updated on the progress of your order and the anticipated delivery date through our team and order system. If you have any questions or special requirements along the way, or just want to check in, our customer service team is always here to help. We are here to ensure that your experience with Lumière Creation is as enjoyable as possible.

Thank you for choosing Lumière Creation. We truly appreciate your trust and patience as we craft something meaningful, just for you.